Trading

Withdrawals.

Withdrawing your funds is as easy as depositing them.

Withdrawal conditions.

For the smoothest withdrawals please make sure you’ve read our conditions.

You can withdraw your funds at any time as long as all your documents are up to date. If any of your documents are expired, we will ask you to provide us with new ones.

If you have open positions when you place a withdrawal request, we will proceed only if the withdrawal doesn’t place your account margins at risk. We reserve the right to refuse to process a withdrawal request if a) there are reasonable grounds to believe that your trading account may turn into a negative balance after the withdrawal is processed, or b) if your trading account is subject to a charge-back investigation.

Withdrawals will be processed back to the source of the initial deposit and to the same account. For example, if funds were deposited using Skrill, we would refund you via Skrill along with any profits. The same applies to any other funding options we offer. If for any reason we are unable to return the funds to the source, we will refund you via bank wire to an account in your name.

Because withdrawals will be processed back to the source, profits might be transferred to you via bank wire in the name of the trading account holder.

Withdrawals will be processed in the currency of your original deposit. In case the account currency differs from the withdrawal or refund currency, the transfer amount will be converted into the transfer currency at the market prevailing exchange rate.

Third-party withdrawals are prohibited.

Additional fees.

For the smoothest withdrawals please make sure you’ve read our conditions.

Withdrawals without any trading activity since the last deposit will incur a fee of 3%. Note that If you deposit again the equivalent amount or more, after the withdrawal, the fee will be added back to your account balance upon your request.

There is an account closure / withdrawal of more than 94% of your whole balance fee of 4%. If you deposit again after the withdrawal, the fee that was deducted will be added back to your account balance upon your request.

Withdrawal method Currencies Min. Withdrawal Amount   Processing time* Withdrawal fees ₁ ₂ Withdrawal fund
Bank wire transfers
SEPA EUR €25 3 to 5 business days USD 25 Withdrawal
Swift USD, EUR, GBP, PLN $300 3 to 5 business days USD 25 Withdrawal
Credit/ debit cards
Mastercard USD, EUR, GBP, PLN $25 1 to 5 business days No fees Withdrawal
Visa USD, EUR, GBP, PLN $25 1 to 5 business days No fees Withdrawal
Alternative payment methods
Neteller USD, EUR, GBP, JPY, BRL $25 Same day business No fees Withdrawal
Skrill USD, EUR, GBP, PLN $25 Same day business No fees Withdrawal
SupremCash BRL $25 Same day business No fees Withdrawal
Zotapay VND, MYR, CNY, THB, XAF, BIF, ZMW, RWF, UGX, TZS, GHS, KES, NGN, PHP, IDR $25 Same day business No fees Withdrawal
Blockchain BTC, USDT ERC-20, USDT TRC-20 $25 Same day business No fees Withdrawal

* Withdrawal requests are processed by our Back office Department within 1 working day, provided that all relevant documentation is submitted. Withdrawal requests are processed during business hours, 09:00-18:00 GMT+3, Monday to Friday. If the withdrawal request is received outside working hours, it will be processed the next working day. Once processed by us, the time needed for the funds to be transferred will vary depending on your payment method. The company cannot be held liable for any deposit/ withdrawal processing delays that are caused by payment systems. Should you encounter any delays after the provided time-frame please chat or email us at backoffice@fxglobe.com in order to investigate it.

Frequently asked questions.

Please submit withdrawal requests through the FXGlobe portal by choosing Withdrawals. Indicate the amount and currency you would like to withdraw from your account and submit your request.

After the cancellation of a card, banks are obliged to allow limited transaction types to take place, including refunds, usually for at least 6 months. Therefore, you should withdraw funds to the card you used to deposit, even if this card has been canceled. You will receive these funds on your new card which is connected to the same bank account as your previous card. If the bank account linked to the card is completely closed, you will need to send proof of account closure to backoffice@fxglobe.com and we’ll help you to withdraw another way.